Your homebase for healthcare

Welcome to the Adelante Healthcare Patient Portal, your gateway to managing your health. This is where you get convenient access to all of your medical information, all in one place. Use it to schedule appointments, see test results, make payments, and much more.

The Patient Portal uses the latest encryption technology to protect your privacy and keep communication and medical records secure. Sign up and enroll to take advantage of this easy-to-use tool and start living a healthier life.

What you can do with the patient portal:

Schedule appointments

See your doctor’s availability and request a medical appointment. If that time slot is not available, our representative will call to review your options.

Make payments to your account

We accept credit, debit, or direct withdrawals from your approved bank account.

Receive appointment reminders

We will notify you with friendly reminders to help you manage your appointment schedule.

View your medical records

Access notes and diagnoses from your office visits, as well as information about your health history.

View lab test results

If your provider orders medical tests, the results will be posted here for your confidential review.

Refill your prescriptions

In most cases, refilling a prescription is as easy as contacting your Adelante Healthcare Center and asking for a refill.

Frequently asked questions

Who can sign up?

Patients and their legal guardians can sign up for the patient portal in accordance with the terms and conditions of the website.

Parents, we want to provide a safe and comfortable environment for your teen. That means providing privacy and confidentiality when your teen decides to talk to their healthcare provider about pregnancy or sexually transmitted infections, and drugs or alcohol problems.

Because our healthcare providers advise this type of environment, during the ages of 12-17, parents will not have access to their teen’s healthcare record through our Patient Portal.

We encourage our adolescent patients to talk to their parents about these difficult subjects, but we also want to provide a safe place for our adolescent patients to receive the medical treatment and information needed to stay physically and mentally healthy.

Just tell your provider who would like to enroll and you are on your way to connecting with your provider.

How do I retrieve my user name?

Click on Need Help with username and password link and follow the instructions. A link to reset your password will be emailed.

How do I retrieve my password?

Reset the password by entering your username and answering the security question. A link to reset your password will be emailed.

Your doctor’s office can also help you reset the password by providing a link and a password reset token.

Can I use the Patient Portal on my mobile device?

Yes, the Patient Portal is now available for mobile devices and tablets.

There is no special app to download, just open your enrollment email and click the Patient Portal link or enter the link in your mobile browser to access the mobile site.

Can I book appointments from the Patient Portal?

You can book appointments online using the Patient Portal as well as send an appointment request to the practice if you are unable to book an appointment.

In addition, you can reschedule or cancel appointments through the Patient Portal.

Can I see lab results on the Patient Portal?

Documents and lab results are automatically uploaded to the Patient Portal once your provider has reviewed them.

You will receive an email notification letting you know when a document is available.

Can I add care managers and dependents?

Yes, you can add a manager or dependent to the account at the time of enrollment, or at the request of the patient.