Protecting your privacy

We ensure your medical records are private. We share them only with you, your healthcare providers, and those who have your permission.

You will need to complete a Medical Release form, which you can download and print in English or Spanish.

Or stop by any Adelante Healthcare center to request this form. Please take care to fill it out completely and accurately—only the information you specify will be provided. Please allow 10 to 14 business days to process your request to share information; it may not be available onsite.

Learn more about rules for medical records

We observe the legally required timeframe for maintaining medical records, which means we keep pediatric records indefinitely and adult records for five years. The rules governing access and security for medical records are set forth in the Health Insurance Portability and Accountability Act, commonly known as HIPAA.

Want to know more about requesting medical records? Click here.