Adelante Healthcare launches into a new and exciting 30 years. Our 30 year history of serving our communities has been enriched by the patients we serve. As we move into this new adventure we have taken steps to improve and enrich our patient experience.
*We have centralized our scheduling system and implemented a new phone system. The implementation has not been as smooth as we had hoped, but we continue to seek improvements daily. We respect and appreciate your patience with this transition. The centralization of the scheduling process will continue to allow for improved access to our providers. We schedule on a modified open-access system that allows for same day appointments.
*We are completing the implementation of Electronic Health Record at all of our Adelante Healthcare sites. This process will allow for improved coordination of care between each of our locations. This process is scheduled to be completed in June, 2010.
*We are re-evaluating the interior design and flow of patient care.
Each change brings about an opportunity for Adelante Healthcare to improve. We are open and interested in patient feedback and welcome your suggestions.